The Cancer Support Community prides itself on being an evidence-based and community-driven organization. This practice is integrated into all professionally facilitated services and programs offered. In keeping with the community-oriented nature of the organization, the CSC conducts an annual satisfaction survey. Results from this survey indicate that the CSC continues to fulfill its mission of providing support, education, and hope to all those who participate. In March of 2020, in response to the COVID-19 Pandemic, the Cancer Support Community transitioned all programs to an online platform for the safety of our members and staff. In our 2021 program satisfaction survey, 97% of all respondents rated the quality of CSC programs as good or excellent, and 67% indicated that they plan to continue virtual programs even after in-person programs are offered again. This clearly demonstrated the important gap virtual programs fill.